{"id":70589,"date":"2025-07-03T10:36:08","date_gmt":"2025-07-03T08:36:08","guid":{"rendered":"https:\/\/lepotentiel.bj\/?p=70589"},"modified":"2025-07-03T10:36:09","modified_gmt":"2025-07-03T08:36:09","slug":"service-de-proximite-la-sbee-lance-un-centre-dappel-via-whatsapp-pour-mieux-servir-sa-clientele","status":"publish","type":"post","link":"https:\/\/lepotentiel.bj\/?p=70589","title":{"rendered":"Service de proximit\u00e9 : La SBEE lance un centre d\u2019appel via WhatsApp pour mieux servir sa client\u00e8le"},"content":{"rendered":"\n<p>Dans une volont\u00e9 constante d\u2019am\u00e9liorer la qualit\u00e9 de ses services et de renforcer sa proximit\u00e9 avec les usagers, la Soci\u00e9t\u00e9 B\u00e9ninoise d\u2019\u00c9nergie \u00c9lectrique (SBEE) innove en ouvrant un nouveau canal de communication : WhatsApp. <\/p>\n\n\n\n<p>Depuis peu, les clients peuvent d\u00e9sormais contacter le centre d\u2019appel de la SBEE au 01 68 52 52 53, directement via l&rsquo;application de messagerie la plus utilis\u00e9e au B\u00e9nin.Gr\u00e2ce \u00e0 ce canal, la SBEE offre une assistance plus rapide, un contact simplifi\u00e9, et une disponibilit\u00e9 permanente, 24h\/24. <\/p>\n\n\n\n<p>Les abonn\u00e9s peuvent poser leurs questions, signaler un dysfonctionnement, demander des informations ou formuler des r\u00e9clamations le tout sans se d\u00e9placer et sans passer par des appels classiques parfois co\u00fbteux ou encombr\u00e9s.<\/p>\n\n\n\n<p>Cette nouvelle option vient s\u2019ajouter aux autres services de la SBEE, dans une dynamique de modernisation progressive de la relation client. Elle t\u00e9moigne de l\u2019engagement de l\u2019entreprise \u00e0 \u00e9couter, accompagner et satisfaire ses usagers au quotidien.<\/p>\n\n\n\n<p>\u00ab La SBEE, ce sont des femmes et des hommes \u00e0 votre service, jour et nuit \u00bb, rappelle la soci\u00e9t\u00e9, mettant en avant son centre de relation client qui devient un v\u00e9ritable point de contact intelligent et accessible.<\/p>\n\n\n\n<p>Avec cette int\u00e9gration de WhatsApp, la SBEE franchit un nouveau cap dans sa transition num\u00e9rique, tout en pla\u00e7ant l\u2019humain et l\u2019\u00e9coute active au c\u0153ur de ses priorit\u00e9s.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Dans une volont\u00e9 constante d\u2019am\u00e9liorer la qualit\u00e9 de ses services et de renforcer sa proximit\u00e9 avec les usagers, la Soci\u00e9t\u00e9 B\u00e9ninoise d\u2019\u00c9nergie \u00c9lectrique (SBEE) innove en ouvrant un nouveau canal de communication : WhatsApp. Depuis peu, les clients peuvent d\u00e9sormais contacter le centre d\u2019appel de la SBEE au 01 68 52 52 53, directement via [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":70590,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[34],"tags":[3477,101,16496],"class_list":["post-70589","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-actualite","tag-directeur-general","tag-sbee","tag-services-publics"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - 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